Returns & Exchanges
At Mustard, we want you to love your home as much as we do, which is why we offer a 30-day window for returns on all uninstalled furniture and decor. Items must be returned in their original packaging to ensure a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original Mustard boxes, ensuring all hardware and assembly instructions are included.
Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing